Bridging The CX Gap:

Unveiling insights from the States and identifying South African relevance

At The CX Group, we’re dedicated to supporting everyone interested in customer experience (CX) initiatives, whether you’re just curious, actively involved, or leading the way. Our goal is to create a vibrant community of CX enthusiasts who share knowledge and experiences.

Join us for our interactive sharing sessions with like-minded CX individuals. Here, we dive into current trends, introduce you to market opinions, showcase thought leaders, and offer practical ‘how-to guides’ on common practices. It’s a platform where we all can exchange experiences and solutions on the latest CX concepts, methods, approaches, or strategies.

If you’re eager to learn, connect with fellow CXers, and discover the latest CX wins and strategies, then our breakfast events are perfect for you. We promise your time will be well spent, filled with meaningful conversations and new relationships.

Join us as we explore the evolution of South African CX trends and their alignment with those observed in the United States, drawing insights from a recent report. Let’s uncover the factors contributing to our alignment in certain aspects, as well as pinpoint why progress may be lacking in others.

Book Your Seat Now!

Thursday, 16 May, 2024

8am to 12pm

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Johannesburg Office
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