About Us

We exist to help you create & implement your meaningful, successful CX stories

Here at The CX Group, we redefine customer experience through our commitment to core values. At our core, we embrace Family as a value, anchoring our dedication to forging enduring connections with our clients.

Guided by Self-Enhancement, we empower our team for continuous growth, recognising that achievement and power arise from ongoing improvement. Grounded in Openness to Change, our commitment lies in providing a customer experience founded on independence and freedom of choice, adapting to the dynamic business landscape.

In the spirit of Conservation, we honour tradition, conformity, and security, ensuring a stable environment for our clients while embracing necessary changes. Through Self-Transcendence, we prioritise others’ interests over our own, fostering empathy and understanding in every interaction.

At The CX Group, we weave these values into the fabric of exceptional customer experiences. Join us on a journey where Family is not just a word but a promise to cultivate relationships that withstand the test of time.

Experience Management Solutions GOES HERE

Inception

Consultz was founded with a vision to provide innovative solutions to businesses across various industries.

2005

Expanding Our Reach

Our team of experts grew, allowing us to expand our services to new sectors, serving more clients worldwide.

2008

Award-Winning Consulting Services

received recognition for excellence in consulting, winning the prestigious The Global Management Consulting Award for outstanding achievements.

2010

International Presence

We established our first international office, marking a significant milestone in our global expansion strategy.

2012

Strategic Partnerships

Consultz formed strategic partnerships with industry leaders to enhance our service offerings and cater to diverse client needs.

2014

Rebranding and Website Revamp

Consultz underwent a rebranding process, unveiling a fresh and modern logo, and launched a revamped website to better serve our clients.

2022

New Service Offerings

Responding to emerging business trends, we introduced new service offerings tailored to address the unique challenges of our clients.

2023

We provide a practical approach with brands and people to ensure they become a mature CX destination that transforms its organizational decision making to become customer and employee centric.

The CX Group will assist you with staying future fit by embracing the human and digital disruption. Our ability to cut through the noise and quickly identify your opportunities and consequences of inaction in a highly competitive and demanding market will keep you relevant.

We will help you build and implement your customer experience strategy and ensure that operational, service, sales, HR and marketing functions are aligned to the common CX vision.

stuff about the wolf

While each of our individual companies serves its own corporate purpose, we share a fundamental commitment to all of our stakeholders.

We commit to:

Delivering value to our customers
Investing in our employees
Dealing fairly & ethically with our suppliers
Supporting the communities in which we work
Generating long-term value for shareholders, who provide the capital that allows companies to invest, grow and innovate

Global leaders are committing to an outside in value proposition.

"Discover Our Passion for Creating Timeless and Innovative Designs"

Consulting companies offer a wide range of services, depending on their specialization. Some common consulting areas include management consulting, IT consulting, financial consulting, marketing consulting, human resources consulting, and strategy consulting, among others.

The strength of a consulting company lies in the expertise of its consultants. These professionals are typically highly qualified and experienced individuals with in-depth knowledge of their respective fields. They may have backgrounds in business, finance, technology, marketing, law, or other industries.